Shipping & Returns

SHIPPING
(CONTIGUOUS UNITED STATES)

Orders within Continental United States are shipped via UPS, FEDEX or USPS. Tracking number & details delivered via e-mail after order placement.Free Standard Shipping on orders $50+ valid to the 48 contiguous United States.  Standard                   2-6 Business Days

All orders will be processed within 48 hours of receipt

Note: Shipments to Alaska & Hawaii may require additional time in transit depending on location.

APO/FPO - USPS
Redback Boots USA ships free to APO/FPOs using USPS. Express or Overnight shipping is not available.

ORDER PROCESSING

ALL ORDERS ARE SENT FROM OUR WAREHOUSE:
955 SOUTH ANDREASEN DR. ESCONDIDO, CA 92029

Orders are processed and packed only on normal business days (Monday through Friday), with the exception of the following days:

Memorial Day
Thanksgiving
Day after Thanksgiving
Christmas Eve
Christmas Day
Independence Day
Labor Day
New Year's Eve
New Year’s Day

Please take note that orders placed between 12 p.m. Friday and 11:59pm Sunday PST will not be processed until Monday morning.

EXCHANGES

We are not accepting exchanges at this time, rather refunding your order. Simply return your merchandise and we will credit your original method of payment. Then you can order any color, any size and style you want by starting a new order.

RETURNS

Redback Socks will gladly accept your return of new, unworn items within 30 days of purchase for credit towards your original method of payment. Send product back to the address below along with proof of purchase (Green Picking Sheet or email confirmation page) and your credit will be processed within 7 business days.

If your return is due to our error, we will refund the shipping costs. We do not accept Socks that are damaged, soiled or show wear. A restocking fee may be incurred.

Wholesale inquiries?

Join a tight knit group

Redback Socks works with a diverse network of retailers across the United States to get our premium products on the feet of everyday folks who seek the ultimate comfort experience.

REACH OUT BELOW

Fill out the form below with contact info and one of our team members will be in contact with you within 48 hours.

Redback Socks does evaluate applications to the highest of standards and although there is no specific business model to be a retailer you do have to possess a government issued business license.

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